Partnered with administrative stakeholders and UX designers to define key performance indicators for Spire’s MVP launch to 800 learners, such as the onboarding survey completion rate and content engagement.

Engaged in storyboarding exercises with UX designers to incorporate gamification principles such as points and leveling up into Spire. Further collaborated to determine how to visualize progress to learners.

Supported UX researchers by populating usability test environments with realistic data via custom scripts, and signaling when design recommendations had made their way into the app for follow-up testing.