Hi! I'm Nathan.

My Work

• 

  Enhancing mobile usability of a baton twirling contest registration app by 36%

  • Solo UX Designer
  • Solo UX Researcher

  I used customer support data to identify where users were getting stuck. Then, I prototyped a solution and validated it with real parents and coaches.

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• 

  Optimizing a GenAI user experience

  • UX Designer
  • Prototype Developer
  • AI Collaborator

  I employed informal interviewing, user-centered design thinking, AI-powered prototyping, and usability testing to transform a confusing content authoring flow into a guided collaboration experience between computer science instructors and GenAI.

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• 

  Increasing the transparency of ratings and reviews for an online course catalog

  • UX Designer
  • UX Researcher

  I performed comparative analyses, ideated design solutions, and conducted usability tests to increase user satisfaction with online course ratings and reviews.

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